Revenue Capture

Answer every call. Capture every opportunity.

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Revenue Capture focuses on the very first point of contact — where money is most often lost.

Most service businesses don’t lose revenue because of a lack of demand — they lose it because calls go unanswered or aren’t handled properly. LumoLync’s Revenue Capture ensures every inbound call, chat, or inquiry is answered, logged, and routed so no opportunity slips through the cracks.

What is Revenue Capture?

Revenue Capture focuses on the very first point of contact — where money is most often lost.

  • Live inbound call answering during business hours
  • After-hours call capture and callback workflows
  • Call logging and lead documentation
  • Basic lead qualification
  • Estimate or appointment booking
  • Chat intake (if enabled)

Missed calls don’t come back. When a potential customer reaches voicemail, they usually move on to the next provider. Revenue Capture closes that gap by ensuring every inbound opportunity is handled professionally and consistently.

Revenue Capture scales based on call volume, coverage depth, and priority handling.

  • Core: Reliable inbound coverage and scheduling
  • Advanced: Higher volume handling, priority routing, and expanded coverage
  • Enterprise: Custom workflows, extended hours, and high-volume intake
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Revenue Partner

We act as an extension of your business, capturing missed opportunities and turning inbound demand into consistent revenue.

Who This Is For

Any operation where calls = revenue.

Owner-Operators

“I spend most of my day in the field or juggling urgent work, not answering phones.”

Small Service Teams

“We’re a small team, and there’s no one dedicated to handling calls and follow-ups.”

Businesses Missing Calls

“When things get busy, calls go to voicemail and opportunities slip through.”

Capture Every Spike in Demand

Call volume spikes create missed opportunities. We provide coverage when businesses typically miss 20–40% of inbound calls.

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Recover Lost Revenue

Consistent response and follow-up can recover 5–15% of potentially lost revenue — without new ad spend.

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Let’s Make Things Happen

Most service businesses don’t have a lead problem — they have a revenue leakage problem.

“Calls go unanswered. Follow-ups get delayed. Estimates stall. LumoLync fixes the gaps between interest and booked work so the demand you already have turns into real revenue.

We don’t promise miracles.

We build systems that recover what’s already yours.”

Kiera Condon

LumoLync CEO

Find Out How Much Revenue You’re Losing!

Get a short, data-backed report showing:

  • Where service businesses like yours lose money.
  • How much revenue you could realistically recapture.
  • 3 practical ways to tighten your call handling and follow-up.

Across service businesses (HVAC, plumbing, pest, legal intake, etc.), industry data consistently shows:

  • 10–30% of inbound calls/leads go unanswered or unfollowed.
  • Only 30–60% of missed calls ever get a callback.
  • Average close rate on answered service calls: 30–60%.

We use low-end assumptions to stay honest but your returns could be much higher :

  • Missed opportunity rate: 15%.
  • Recovered portion with LumoLync: 50%.
  • Net revenue recaptured: ~7.5% of total revenue.